COVID-19 Updates and Information

PLEASE NOTE from the 26th May as well as our Main Hospital, our Stratton and Ridgeway Farm Branches will be seeing clients in a limited capacity.

All other branches remain temporarily closed.

Drove Veterinary Hospital Services

After the Government briefing on 10th May 2020 there has been no further guidance issued by the British Veterinary Association and Royal College of Veterinary Surgeons. As such our current service level remains the same. We continue to offer a full 24/7 Emergency Service, Video and Telephone consultations, and Puppy & Kitten Vaccinations as well as the Year 1 booster vaccinations for dogs.

Please see below for more information on our current services.

The hospital continues to function fully with an emergency service operating 24/7. The hospital is also available 8.30am to 7.30pm Monday - Friday and 9am - 5pm Saturday & Sunday to see patients with conditions where treatment can’t be reasonably delayed until current restrictions are lifted. If you have any concerns about your pet’s health, please ring us for advice.

  • For clients in isolation or concerned with travelling we are offering both phone and video consultations for initial assessment and this may be sufficient to avoid the need for a hospital visit.
  • For clients bringing pets to the hospital we have set up stringent protocols to minimise risk of cross infection between clients and staff. Members of staff can discuss your concerns, assess your pet and give treatment recommendations without clients needing to enter the hospital premises themselves.

Please read Instructions for a safe visit to Drove Veterinary Hospital before arriving at the Hospital.

We would like to reassure clients that the closure of our Abbey Meads, Royal Wootton Bassett and Marlborough branches is a temporary measure. We very much hope to reopen these branches once the current restrictions are lifted so our teams can continue to serve their local communities.

We are still a 24/7 service here for you and your pet.

Our Main Hospital at Croft Road, Wroughton is still open.

Stratton and Ridgeway Farm branches are seeing clients in a limited capacity from the 26th May.

If you have booked a routine operation or appointment our team will contact you to discuss options to rearrange.

We are still able to provide you with repeat prescriptions (this includes Flea and Worming treatments). Wherever possible please order these via our website on our Repeat Prescriptions page if not, call the main hospital on 01793 522483 to pre order and arrange collection. In certain circumstances we are offering a postal service.

Please note;

Routine treatments such as routine dental work are not currently being undertaken, however these may be considered in exceptional circumstances. Again, if you have any concerns please contact one of our team to discuss your situation;

We are now able to perform the following Vaccinations;

  • Full puppy vaccination courses as well as Year 1 Booster vaccinations.
  • Kitten vaccinations in situations where the cat cannot reasonably be kept inside.
  • Rabbit vaccinations where owners perceive the rabbit maybe at risk if the vaccination is not administered.

We are still unable to offer annual booster vaccinations for adult pets, booster vaccinations can be delayed at minimal risk for a few months beyond their due date. We will review this approach depending on the duration of the current restrictions.

Neutering will be considered on a case by case basis, ONE example is where there is a risk of unwanted pregnancy. Please call the Main Hospital to discuss on 01793 522483.

We appreciate your patience and understanding whilst these restrictions are in place. Whilst our primary concern is client and staff safety we are absolutely committed to ensuring none of our patients suffer unduly during this period. Again, if you have any concerns regarding your pet’s health or welfare please contact us so we can discuss the best course of action.