Pets App - How to get the most out of your video consultation
Please read before your video consultation with us.
Our current Covid safe working protocols remain in place for the protection of both yourselves and our staff and our ambition for gold standard care will continue.
As of the 16th of August please be aware that you will still be asking you to wear a mask when bringing your pet for their appointment.
When you arrive for your pet’s appointment there are signs in place outside all of our branches with instructions on how to proceed.
Our video consultations are and will continue to be an important part of our service moving forward. Drove uses Pets App for all online consultations and it also allows us to communicate and send you notifications on any changes or updates. Please click here to Download and learn more about how to use Pets App.
Update to Opening Times for our Royal Wootton Bassett branch;
Please be aware that we have temporarily amended the opening times of our Royal Wootton Bassett branch. This is to ensure we have enough staff to keep all our branches functioning and to ensure continuity of care for you and your pets.
Royal Wootton Bassett will be open 8:30am - 7pm Monday – Friday only.
We would like to reassure you that this is a temporary
measure and we will be reviewing this on a regular basis while we are in this
current period of restrictions.
We hope you understand that all these measures are to ensure
we are doing our utmost to keep everyone safe and well. Thank you for your
understanding. As always, if you have
any concerns regarding your pet’s health or welfare please contact us so we can
discuss the best course of action.