COVID-19 Updates and Information

Our Main Hospital and all Branches are open

Drove Veterinary Hospital Services

(updated 29th November 2021)

Our current Covid safe working protocols remain in place for the protection of both yourselves and our staff and our ambition for gold standard care will continue.

As per the recent change in Government guidelines please be aware that we will be asking you to wear a mask when bringing your pet for their appointment.

When you arrive for your pet’s appointment there are signs in place outside all of our branches with instructions on how to proceed.

  • Please proceed forward to Reception.
  • Please wear a face mask (unless exempt).
  • Please keep a safe distance.
  • Please limit your visit to 1 person per appointment.
  • There maybe times where our phone lines are very busy so if your query is non urgent please allow us to help you by using

Our video consultations are and will continue to be an important part of our service moving forward. Drove uses Pets App for all online consultations and it also allows us to communicate and send you notifications on any changes or updates. Please click here to Download and learn more about how to use Pets App.

Update to Opening Times for our Royal Wootton Bassett branch;

Please be aware that we have temporarily amended the opening times of our Royal Wootton Bassett branch. This is to ensure we have enough staff to keep all our branches functioning and to ensure continuity of care for you and your pets.

Royal Wootton Bassett will be open 8:30am - 7pm Monday – Friday only.

We would like to reassure you that this is a temporary measure and we will be reviewing this on a regular basis.

We hope you understand that all these measures are to ensure we are doing our utmost to keep everyone safe and well. Thank you for your understanding. As always, if you have any concerns regarding your pet’s health or welfare please contact us so we can discuss the best course of action.